Let me tell you how my experience being a buyer for Nordstrom made me a great Chief of Staff. When I was 26 years old in 2012, I started a job as an Assistant Buy Planner at Nordstrom. It was my first real office job working for a big company.

A few weeks ago on LinkedIn, I shared an article featuring Bill Gates’ thoughts about AI and executive support. To summarize, Gates said that in five years AI agents will be able to help you in the same way that personal assistants support today’s executive leadership. So what does that mean for Executive Assistants (EAs)? Here’s my take as the founder of Nova Chief of Staff.

Finding the balance between work and family is both incredibly challenging and incredibly rewarding. Like most parents, it’s important for me to be very present at both work and home. That’s even more true as a new business owner. I compiled a list of some early successes in hopes that it might help others navigate this balancing act between parenthood and professionalism.

In the Chief of Staff course, we talk about how to approach the (sometimes scary) world of finance, and learning the numbers behind a new business. Let’s talk about a few things new Chiefs of Staff can do to get ahead building their financial acumen.

In the Chief of Staff Certification course, we spend a decent amount of time getting comfortable with PowerPoint. In this post, I've outlined why I love it as a resource and why - once you're comfortable with it - I find it incredibly valuable and efficient.

We hear a lot about what makes a great Chief of Staff. But what gets Chiefs of Staff in trouble? We tapped into the Chief of Staff Networking Group on LinkedIn for some of the most common reasons Chiefs of Staff may fail.

After this course, You will have the learnings and foundational understanding that you would get from an actual Chief of Staff or Business Operations job at a large company.

Are you an Executive Assistant looking for more responsibility, ownership, or leadership? Are you excellent at your job and wanting more to learn and challenge you? Do you love supporting senior executives at the top of a business but you are looking to take the step into a more strategic role? Chances are, the Chief of Staff role has crossed your mind.

Telling a story, both digitally and verbally, is incredibly hard and takes a ton of practice. As a Chief of Staff, you will most likely be storytelling in a good portion of your job.

A Chief of Staff is a CEO or Founder’s right hand, their strategic thought partner, who is focused on the leader’s priorities. A CoS can manage large scale projects, create & implement strategic plans, and facilitate high-level meetings and engagements. Chiefs of Staff are masters of follow through and are highly organized, and depending on the size and needs of the business, they may also oversee functions like employee culture, operations, or HR.

In recent years, the Chief of Staff Position has taken off. Companies are seeing the value in this strategic & executionary thought partner for their top leaders. Companies like T-Mobile, Microsoft, Oracle, LinkedIn, Amazon, and more are building the Chief of Staff role into their organizational structure for their most senior leaders, and often the same role exists for other company leaders but may be titled “Business Operations Manager,” or something similar.